Customer Management Systems
medusaThis record tracks a ransomware attack claimed by the medusa group against Customer Management Systems. It collects the publicly disclosed attack details — sector, location and timeline — as published on the operator's leak site and indexed by Breach House.
Window Zero
EXPOSURE GAPWindow Zero is the time the breach stayed in the open before anyone said so — the gap between when the attack was first discovered on the operator's leak site (t1) and when it was publicly disclosed (t2). The wider this window, the longer victims, staff and customers were exposed with no warning.
Attack Summary
Customer Management Systems (founded in 2003) introduced a state of the art professional call center with customer focused processes and the capability to serve both product and service providers cost effectively. Customer Management Systems corporate office is located in 1616 W Airport Blvd, Sanford, Florida, 32773, United States and has 127 employees. The total amount of data leakage is 117.91 GB
Leak Screenshots
SAMPLEProof-of-breach screenshots the operator posted from the stolen data. Previews are redacted and locked — the originals are available on HaveIBeenRansom.