ServiceMaster
royalThis record tracks a ransomware attack claimed by the royal group against ServiceMaster. It collects the publicly disclosed attack details — sector, location and timeline — as published on the operator's leak site and indexed by Breach House.
Window Zero
EXPOSURE GAPWindow Zero is the time the breach stayed in the open before anyone said so — the gap between when the attack was first discovered on the operator's leak site (t1) and when it was publicly disclosed (t2). The wider this window, the longer victims, staff and customers were exposed with no warning.
Attack Summary
ServiceMaster is a national company that has been a leader in the cleaning industry for more than 50 years. The local franchise in Minneapolis were founded in 1993 by people in the community who wanted to provide the best possible cleaning services to their neighbors. Since then, ServiceMaster of Minneapolis has grown to employee more than 70 people, and has encouraged a culture where your satisfaction comes first.The excellent service we are committed to providing has helped us continue to be leaders in the field of cleaning and disaster restoration for residential and commercial properties.When we come into your home or business, you can rest assured your possessions will be treated with the best care and the cleaning your property receives will be of the highest quality. We can help you get the job done – no matter how big or small, we do it all!
Leak Screenshots
SAMPLEProof-of-breach screenshots the operator posted from the stolen data. Previews are redacted and locked — the originals are available on HaveIBeenRansom.